Quality matrix digitalization: 1.1. Digital school development
1.1.9. Process Management and Quality Manual
Level A
A “process” is a clearly definable sequence of activities or events that recur regularly (e.g. annually or weekly) and are at least partially routinizable (see www.qms.at). The school management and the teachers know the purpose of managing such processes in general and of the Q-Manual in quality management in particular for the quality development of the school - especially for the onboarding of new employees (see 2.1.4). In addition, there is a need to include appropriate elements of the digitalization concept and digital school development.
Level B
For some processes there is documentation accessible to all teachers (e.g. introduction to the school's digital infrastructure for new students or teachers, ...). The school is continuously working on documenting further processes (especially in the implementation of the digitalization concept), making them efficient and transparent and describing their procedures in a comprehensible manner.
Level C
The recurring processes in the implementation of the digitalization concept are recorded in the Q(uality)-Manual and are thus documented transparently and sustainably for everyone - especially the new employees. The Q-Manual is adapted annually to the current needs of digital school development. The documented processes are regularly checked for up-to-dateness and potential for increasing efficiency and revised accordingly.
Level D / Extensiom