DigComp 2.2 English questionnaire
5.1 Solving technical problems
Knowledge
I know the main functions of the most common digital devices (e.g. computer, tablet, smartphone).
Knowledge
I know some reasons why a digital device may fail to connect online (e.g. wrong Wi-fi password, airplane mode on).
Knowledge
I know that computing power or storage capacity can be improved to overcome fast obsolescence of hardware (e.g. by contracting power or storage as a service).
Knowledge
I am aware that the most frequent sources of problems in Internet of Thing (IoT) and mobile devices, and in their applications, are related to connectivity/network availability, battery/power, limited processing power.
Knowledge
I am aware that AI is a product of human intelligence and decision-making (i.e. humans choose, clean and encode the data, they design the algorithms, train the models, and curate and apply human values to the outputs) and therefore does not exist independently of humans. (AI)
Skills
I know how to identify and solve a camera and/or a microphone issue when in an online meeting.
Skills
I know how to verify and troubleshoot problems related to interconnected IoT devices and their services.
Skills
I take a step-by-step approach to identify the root of a technical problem (e.g. hardware vs software) and explore various solutions when facing a technical malfunction.
Skills
I know how to find solutions on the internet when facing a technical problem
Attitudes
I take an active and curiosity driven approach to explore how digital technologies operate.
Use Case Employment scenario
Helped by a colleague from the IT department - I can create an illustrated video which answers questions on the sustainable use of digital devices in organisations of my sector, to be shared on Twitter, and to be used by staff and by other professionals in the sector.
Use Case Learning Scenario